FAQs
Frequently asked questions
Find answers about our process, pricing, originality policies, revisions, and more.
Our review process has five clear stages:
- Discovery — we review your background, qualifications, career details, and assessment goals.
- Document checklist — we send a clear list of the documents and self-written materials to prepare.
- Structure guidance — we guide you on structure, format, and alignment with assessment guidelines.
- Review & feedback — we review your self-written drafts and provide comments, edits, and improvement notes.
- Final review pack — your documents are checked for clarity, formatting, originality, and guideline alignment.
Timelines depend on the pathway and package:
- Standard: 15–35 days
- Priority & Express: faster turnarounds, as quick as 7–10 days for some pathways
Timelines begin once we receive all required inputs from you. Delays in providing materials will extend the schedule.
No, and we recommend caution with any service that makes such guarantees. Assessment outcomes are determined solely by the assessing authority. What we do guarantee is that your documents will be professionally prepared, structured to the relevant guidelines, checked for originality, and clearly present your competencies. This significantly improves the quality of your submission, but the assessment decision rests with the assessing body.
Yes. For complete packages, we typically share career episodes or report sections as they are completed rather than waiting for the full package. This allows you to provide feedback progressively and catch any issues early.
The exact requirements depend on your pathway, but typically we need:
- Your CV/resume with detailed project descriptions
- Academic transcripts and qualification certificates
- Descriptions of the engineering or ICT work you want to feature
For some pathways we may also need course outlines, employment references, or prior assessment feedback. We provide a detailed checklist specific to your pathway once you engage us.
If your academic transcripts, references, or other supporting documents are in another language, you will need certified translations. We can advise on what needs to be translated and to what standard, but we do not provide translation services directly.
The more detail you provide, the stronger the output. We need to understand your specific role, what engineering problems you solved, what methods you used, and what outcomes resulted. Generic job descriptions are insufficient. We need the technical substance of your contributions. We provide a structured questionnaire to help you capture this.
Originality is built into every review:
- Your self-written content is refined from your own experience and qualifications — never templated or recycled.
- All documents are screened through professional plagiarism-detection software before delivery.
- You receive an originality report with your final package.
- If any section is flagged, we help you revise it at no additional cost.
No. Because each document is based on your unique projects, qualifications, and experience, no two documents are the same. We do not recycle content between clients. The structural approach follows the assessment guidelines (which are the same for everyone), but the content is entirely individual.
Yes. Engineers Australia, ACS, and other assessing bodies routinely screen submissions for plagiarism and may reject applications with significant similarity to other submissions or published sources. ACS may also use similarity checking and request resubmission for plagiarism screening. This is why originality assurance is a core part of our process.
Included revision rounds depend on your plan:
- Standard — 2 rounds
- Priority — 3 rounds
- Express — unlimited within the delivery window
Each round addresses all feedback points from a single consolidated response. Additional rounds can be purchased as add-ons.
If you receive a request for further information or clarification from the assessing body after submission, we offer Comment Handling Support as an add-on service. We will review the assessor's feedback, prepare the required responses or supplementary documentation, and help you submit the updated materials.
Yes. We offer a Rewrite After Assessor Comments service for applications that receive negative outcomes. We review the assessor's feedback, identify the specific issues, and rewrite the affected components. This is available as a standalone service or is included in Express plans.
Our pricing is based on the pathway (CDR, KA02, RPL, etc.), the scope of deliverables (complete package vs. individual components), and the timeline urgency (Standard, Priority, or Express). All prices are listed on our Pricing page with a clear breakdown of what's included in each tier.
No. We require a 50% deposit to begin work, with the remaining 50% due before delivery of the final package. This protects both parties and ensures commitment to the process.
If we are unable to begin work, a full refund of the deposit is provided. Once work has commenced, refunds are calculated based on the proportion of work completed. We aim to resolve any concerns through our revision process before refunds become necessary.
All personal information, project details, and documents are handled under strict confidentiality. We do not share your information with third parties, other clients, or use your content in any marketing materials without explicit consent. Documents are stored securely and can be deleted upon request after project completion.
We retain copies for a limited period (typically 90 days) after delivery to support any revision requests or follow-up needs. After this period, documents are securely deleted. You may request earlier deletion at any time.
Sample documents shown on our site are anonymized and redacted. All identifying information (names, companies, specific locations, project identifiers) has been removed or replaced. We only display samples with the client's explicit consent.
Engineers Australia requires three written Career Episodes for CDR assessment. Each should generally be between 1,000 and 2,500 words, written in English, in essay format, and in the first person.
Yes. Engineers Australia says you must demonstrate all 16 Stage 1 competency elements at least once across your three Career Episodes. The Summary Statement then maps each element to specific numbered paragraphs.
Yes. Engineers Australia says recent graduates can use experiences from study, including major academic projects. If the work was done in a group, you should clearly explain your personal contribution.
No. Engineers Australia states that having your Career Episodes or Summary Statement written by a third party is forbidden. Consequences can include rejection, a ban of 12, 24, or 36 months, and possible reporting to the Department of Home Affairs.
Standard migration skills assessment applications generally take around 15 weeks to be assigned to an assessor. A fast-track option can assign an application within 20 business days, but total processing time depends on document quality and whether further information is required.
Engineers Australia says NER applicants need at least five years of relevant full-time equivalent engineering experience, with at least four post-graduate years, gained within the last 10 years.
You must meet all five NER competencies:
- Deal with ethical issues
- Practise competently
- Develop safe and sustainable solutions
- Identify, assess, and manage risks
- Demonstrate local engineering knowledge
No. Engineers Australia says there is no minimum CPD hour requirement at application stage — CPD must simply be appropriate and adequate. The 150 hours over three years rule applies to maintaining NER or Chartered credentials after approval.
Engineers Australia assesses Stage 2 against 16 competency elements across four core areas:
- Personal Commitment
- Obligation to Community
- Value in the Workplace
- Technical Proficiency
The standard pathway includes self-assessment, industry review, supporting evidence, and a professional interview.
No. Engineers Australia states that non-members can also apply for NER if they meet the eligibility requirements and provide the required documentation.
The ACS Recognition of Prior Learning pathway is for applicants who do not hold a recognised ICT qualification but want their ICT knowledge and work experience assessed for migration purposes. ACS states that the pathway does not assess tertiary qualifications and instead relies on work experience and supporting documents.
ACS currently requires two RPL project reports. One should be from within the last two years, and the other from within the last four years.
Yes. ACS explicitly states that the reports must be exclusively your own work and must not be outsourced to any third-party writing or editing agency. ACS may also use similarity checking and request resubmission for plagiarism screening.
ACS currently requires six years of relevant professional IT work experience, with your most recent work active or within the last two years prior to submission. Relevant IT work must be at least 20 hours per week.
No. ACS explicitly states that cash payments will not be accepted as sufficient evidence of paid employment. ACS requires at least two different types of payment evidence from the beginning and end of each employment period.
VETASSESS assesses both qualifications and employment. It compares qualifications to the Australian Qualifications Framework and checks whether employment is relevant and performed at the appropriate skill level for the nominated occupation. A suitable result generally requires both parts to be positive.
For a full professional-occupations skills assessment, VETASSESS says recent graduates with no work experience cannot apply. Both qualifications and employment are required.
It is the date VETASSESS decides you met the skill-level requirements for the nominated occupation. Only employment after that date can be counted as skilled employment for points test purposes. The employment used to meet the qualifying period is not counted toward points.
Eligible professional-occupation applications can be assessed in 10 business days, subject to acceptance into the service and complete evidence at lodgement. The application must be complete — extra documents generally cannot be added later under the tight timeframe.
Yes. VETASSESS currently allows review requests within 90 days of the original outcome and appeals within 90 days of the review decision. Reassessment is also available within 12 months in certain cases, including occupation-change options.
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We are happy to clarify anything about our process, pricing, or your specific pathway. Reach out and we will get back to you within 1–2 business days.
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